The guest journey has changed.
Social media has changed how guests look for information and
how they connect with hotels.
Hundreds of hotel are using Innaway to help manage their guest experience via social media
Booking can be easier
3.3 billion people worldwide use Facebook messenger and WhatsApp and many use it to connect with hotels.
Book within a few steps via messaging booking engine
Book within a few sentences with an AI powered Chatbot
Manage frequently asked questions with an AI powered Chatbot
“As a family own hotel, it's hard to hire top sale manager. But now we need that no more, since our sale grew $20,000 last month with simple use of INNAWAY tool.”
Streamline check-in process and capture guest details of bookings from other sources like OTAs.
Speeds up the check-in process
Cuts cost on paper and printing
Ensure your guest’s safety during Covid.
Reduce the hassle of front desk check-in
Offer In-Stay Services
Facilitate and encourage guests to use in-house services to increase ancillary revenue.
Guests can access the service menu in messaging apps without downloading an app.
Manage orders using our internal mobile app to ensure all requests and orders are fulfilled in time.
Our solution will allow your hotel brand to communicate with your guests pre-stay, in-stay and after-stay.
This is a huge cost savings. And last but certainly not least; this one new change might have had the single greatest environmental impact of any change we’ve ever made.